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To disable the saving of your IM conversation history: This will open the Outlook Conversation History Folder. If you don’t see the instant message you are looking for in the list of your 100 most recent conversations, click View More in Outlook at bottom of the window. In the conversation history window, right-click the instant message that you want to remove, and then click Delete Conversation. To delete or remove items from your IM conversation history: Your current conversations appear in bold text with a green conversation icon.ĭouble-click the conversation to switch to it. In addition, you can also use the Conversations list. You can switch between current conversations the same way you switch between other windows, for example, by using taskbar buttons or by pressing Alt+Tab. Missed Shows any missed conversation during that timeframe (100 most recent)Ĭalls Shows any calls during that timeframe (100 most recent) There are three pivot filters at the top of the Conversation window, as follows:Īll Shows your 100 most recent conversations In addition, you can find recent and missed conversations and calls from the conversation window. You can resume a conversation by double-clicking it. However, missed calls that resulted in voice mail are displayed on the Phone view that you get by clicking the Phone icon. Recent phone calls you’ve had also appear on the Conversations list. Your recent incoming and outgoing instant messages and meetings, including ones you might have missed, appear in chronological order, with the most recent at the top. Open Lync, and, above the search box, click the Conversations icon.
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Outlook opens and displays that contact’s conversations in the Conversation History folder. Open Lync, and in your Contacts list, right-click the contact whose previous conversation you want to view.
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Note: The Find Previous Conversations command might not be available, depending how Lync 2010 is set up in your organization.įind a previous conversation with a specific contact by doing the following. Or, type in a term that might have come up in the conversation in the search box at the top of the Outlook window. To track down a specific conversation, browse to the approximate date of the conversation. You’ll now see a listing of the contact’s conversations with you in the Outlook Conversation History folder. Or, you can enter the name in the search box. From this folder, you can:įind all conversations with a certain person by typing their name in the search boxįind all conversations that include a certain keyword by typing the term in the search boxĮmail a conversation by clicking it and then, in the Respond group of the Home tab, using the appropriate optionįind a past conversation with a specific contact If you use Outlook, your Lync conversations are saved there, too, in the Conversation History folder. Manage previous Lync conversations from Outlook You can delete any conversation (maybe it’s been around long enough) by right-clicking it, and selecting Delete. Choosing it gives you a complete history. There’s a selection at the bottom of the window called View More in Outlook that you can use if you use Outlook. MISSED Lists only your missed conversations and callsĬALLS Lists only your Lync calls (completed and missed) In addition to the ALL selection, you can click one of the other two tabs on the Conversations window: Calls you’ve had are also shown in the Conversations list. Your conversations are shown with the most recent at the top. If your conversation history is available, in the Lync main window, click the Conversations tab. Look at your conversation history in Lync Important: If you don’t want to save your conversation history, clear the Save IM conversations in my email Conversation History folder check box, and then click OK.